Shipping policy
Shipping Policy
Order Processing Orders placed before 4:00 PM (GMT) will be processed and shipped the same day. Orders placed after 4:00 PM will be processed and dispatched on the next working day.
Shipping Times
- Ireland: Orders placed before 4:00 PM typically arrive next day. Orders placed after 4:00 PM will ship on the next working day.
- United Kingdom: Delivery typically takes 1–4 business days.
- European Union: Delivery typically takes 3–7 business days, depending on destination country.
Shipping Provider We ship all orders via An Post, the national postal service of Ireland.
Shipping Rates Shipping rates are calculated automatically at checkout based on your delivery location. Please note that shipping fees are non-refundable. Return shipping costs are the responsibility of the customer and must be clearly noted before purchase.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Delivery Delays While we always aim to meet our estimated delivery times, delays can occasionally occur due to factors beyond our control, such as weather conditions, postal service disruptions, or high order volumes.
Need Help? Email: info@ellumeclo.com Instagram: @ellume.clo
Thank you for shopping with ELLUME — we appreciate your support!